At CareerSteps, we value the trust you place in us. This policy explains how information may be collected, used and managed when you explore careers, use our tools or access our services.
Transparency
Clear information
Your choices
Understand your data
The essentials
A quick overview of the information practices described in this policy.
Details you provide when signing in or contacting us.
Interactions with career tools and platform features.
Relevant purchase and booking information.
Options to manage information and contact us.
CareerSteps ("we", "our" or "us") provides career exploration and educational guidance resources, primarily for students in India after Class 10th and Class 12th. This Privacy Policy describes how information may be collected, used, stored and shared when you use our website and services.
By using CareerSteps, you can review the practices described here and make informed choices about the information you provide.
Depending on the features you use and the information you choose to provide, CareerSteps may process the following:
Name, email address, profile image and account identifiers when you use sign-in features.
Answers and selections you enter while using career assessment tools.
Information you submit through chatbot conversations, counselling enquiries or contact forms.
Browser, device, approximate usage and diagnostic information that may be collected through website technologies.
Details relating to eBook orders, counselling bookings, transaction status and customer support. Payment card or banking information is handled by the relevant payment provider according to its own practices.
Information may be used for purposes such as:
Our assessment uses a structured algorithm to process responses and present career suggestions. The information entered may be used to calculate and display results. Whether assessment responses are stored, and for how long, depends on the actual implementation of the assessment feature.
When you use our AI chatbot, the messages you enter may be processed by the chatbot service and its technology providers to generate responses. Avoid sharing passwords, financial details or other sensitive information in chatbot conversations.
The handling and retention of chatbot conversations depend on the service configuration and provider policies applicable to the feature.
CareerSteps offers online career counselling and digital educational resources. Information submitted during booking or purchase may be used to confirm orders, provide access, coordinate services and respond to customer enquiries.
Online counselling
₹3,049
Booking and contact information relevant to arranging the counselling service.
After 12th Arts eBook
₹149
Order information required to process and provide the PDF download.
Payments are processed through the payment method presented at checkout. The payment provider may collect and process transaction information under its own privacy policy. CareerSteps may receive transaction references, payment status and other information needed to manage an order.
CareerSteps and certain third-party services may use cookies, tags, pixels or similar technologies for website functionality, traffic measurement, security and advertising.
We may use Google services such as analytics, advertising or website measurement tools. Depending on the configuration, these services may use cookies or similar technologies to collect information about website visits and interactions.
Google Ads Settings ↗You can also review your browser settings for cookie controls. Some website features may work differently when certain cookies are disabled.
Information may be shared with service providers when necessary to operate CareerSteps and deliver its features. Depending on the services enabled, these may include:
Information is shared according to the purposes and service arrangements applicable to the feature you use. The privacy policies of third-party providers may also apply to their processing.
CareerSteps aims to use reasonable technical and organizational measures to protect information [L1] from unauthorized access and misuse.
Information is retained for as long as needed for the purposes described in this policy, subject to applicable legal, operational and record-keeping requirements. Retention periods can vary according to the type of information and the service involved.
Depending on applicable law and the services you use, you may be able to request access to, correction of or deletion of certain personal information, or raise questions about how it is handled.
You can contact us through our Contact Us page to submit a privacy-related request. We may need to verify your identity and review the request before taking action.
CareerSteps is designed primarily for students exploring educational and career options. Some users may be under the age of 18. Where required, appropriate consent and safeguards should be followed for the collection and use of personal information belonging to children or other young users.
Parents or guardians who have questions about a young user's information can contact us through the Contact Us page.
We may revise this Privacy Policy as our services, technology or practices evolve. The latest version will be published on this page with its updated date.
For privacy-related questions, information requests or concerns, reach out to CareerSteps through our Contact Us page.